If you have a free account sync space is limited to 15mb. If you have a paid account you are given 1GB of free space as an extra to your account. You can add more space to your syncfolder at anytime by upgrading inside your online control panel.
File syncing and computer backup are two very different features. it is important to not confuse the two.
Backup: takes a copy of the file and uploads to it our servers for safe keeping, you can get your files back at any time if you accidentally delete or lose a file by downloading form the online control panel or restoring via the desktop application.
Sync: Allows you to sync the same files between multiple computers, syncing mirrors a folder on one computer on another.
The two features are very different. Please not that ZipCloud offers unlimited backup space, not unlimited sync space. Whilst ZipCloud allows you to sync between an unlimited number of computers your paid license only allows you to backup one machine. You are able to purchase an additional license for a second computer with unlimited backup space for only 24.95 a year.
If your ZipCloud syncfolder appears to be stuck mid sync, and has been in this state for over 24 hours, it is possible that your anti virus or firewall is blocking the software from functioning correctly.
Please ensure that you whitelist ZipCloud with your anti'virus provider and temporarily disable your firewall.
For more info on how to disable your firewalls, please see this FAQ: http://www.ZipCloud.com/faq/general/113/how-do-i-disable-my-firewall"
Inside your ZipCloud Syncfolder there are 2 notifiers on icons that are used to denote the status of your files. If there is a blue syncing symbol on your file is in the process of syncing between our servers and your additional computers. If you notice a green tick it means that file is successfully synced to our servers and your other computers.
Inside your ZipCloud Syncfolder there are 2 notifiers on icons that are used to denote the status of your files. If there is a blue syncing symbol your file is in the process of syncing between our servers and your additional computers. If you notice a green tick it means that file is successfully synced to our servers and your other computers.
No, ZipCloud randomly selects and queues files for a faster and more efficient upload.
The maximum amount of sync space you can buy as an account upgrade is 20GB. We working on bringing more space options in the near future.
ZipCloud allows you to backup one computer per paid account. If you wish to purchase additional licenses we can offer these for only 24.95 a year per extra computer for unlimited storage.
You can however sync between as many computers as you wish for free.
ZipCloud allows you to backup one computer per paid account. If you wish to purchase additional licenses we can offer these for only 24.95 a year per extra computer for unlimited storage.
You can however sync between as many computers as you wish for free.
Once you have installed the ZipCloud application on a Windows computer the Sync Folder icon will appear on your desktop.
On a Mac the Sync Folder will appear under 'Home' in a Finder window.