Frequently Asked Questions

Referrals Questions

  • Why hasn't ZipCloud backed up my new files? Was this helpful? 16

    ZipCloud will backup your files once per day, if you have added a new file or amended an existing file it will be backed up when your application is scheduled to run. You can however backup a file immediately by dragging a file onto the application or clicking 'backup now'.

    Please ensure that the file is selected in the 'backup selection' tab located in 'backup settings'

  • What happens if my referral signs up with a different email address? Was this helpful? 6

    ZipCloud will track that user anyway and will ensure that you are credited accordingly. If a friend receives multiple invitations from different users, the most recently clicked invitation will get the credit.